Module 2 - Review Quiz | Herbal Teas Australia

Module 2| End of Module Review Quiz

Who are customers most people likely to buy from?

Those with no rapport

Those they know, like, trust and respect

Those who talk only about themselves

Those who drink tea

Correct! Wrong!

Why is it important to know as much detail about your product as possible?

So people can see that you truly believe in your product

B. So you can tell people how it tastes

So you can talk about a range of topics

So you can talk about your favourite tea

Correct! Wrong!

What is one key fundamental trait a salesperson should focus on?

Talk coherently

Spend time on their phone

Build empathy with their clients

Get angry when the sale does not go well

Correct! Wrong!

When selling, is it better to talk about the features rather than the benefits?

Yes

Correct! Wrong!

What is the one thing a salesperson should never do?

Lie

Understand the buyer

Know your product

Establish trust

Correct! Wrong!

What is an essential check you need to do before you start selling?

Drink Tea

Have a long bath

Set up your stall at a market

Check the rules and regulations in your area

Correct! Wrong!

What is Social Selling?

Using Social Media

Walking and talking

Having parties

Talking on your phone

Correct! Wrong!

When writing to a customer/client, what should you always do in an email?

Ask a question

Use capital letters

Make it as long as possible

Be formal

Correct! Wrong!

When emailing a client, why is it important to pay special attention to the subject headline?

So you know where to find it

To make it easy to search up at a later date

Because the vast majority of clients only scan their email subjects

Because its cool, to show your friends

Correct! Wrong!

How many powerful secrets are there to writing a sales email?

Correct! Wrong!

Module 2 Quiz

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